Below, you will find all the standard troubleshooting steps for receiving or redeeming your codes for Batman/Fortnite: Zero Point. If your issues continue to persist, we would love for you to take our survey and share the details of your experience.
You can use the following links to take you to the category of your question:
- General Info
- Troubleshooting Not Receiving Your Code
- Steps To Turn Off Ad-Blockers
- Troubleshooting “Already Redeemed” Codes
Frequently Asked Questions, like:
- Can I upgrade to a paid trial prior to my free trial ending to receive my code now?
- How do I cancel my subscription?
- I’m having issues reading comics
- Experience Survey
- Community Discussion
Should you need to reach out to Customer Support, you must reach out to us from the email that you used to create your DC UNIVERSE INFINITE Account. Please confirm you have already tried all provided troubleshooting to bypass that step with our agents.
Please DO NOT send in more than one request as this will delay response times further. We will continue to get back to each of you as soon as possible. We thank you in advance for your patience.
PLEASE NOTE: COMMUNITY MODERATORS WILL NO LONGER BE DISTRIBUTING CODES. YOU MUST REACH OUT TO CUSTOMER SUPPORT TO RECEIVE FURTHER ASSISTANCE.
Lastly, thank you to everyone in the comments who have been helping others wherever they can, in true Superhero fashion!