Yes, I’m still seeing the Ultra books from last week as well. Normally they update at noon but it’s now 6PM. I checked both on my iPhone and iPad. If you go to the website it shows the correct books but on the apps it appears to not be updated
Hi, I love this service and happy to pay for Ultra but I’m seeing many Ultra titles (Bloodspell / Zatanna by Paul Dini) saying they aren’t available while other Ultra titles are fine. Combined with the end of archive titles, can we please have some explanation of what is happening. Please.
Hi @fishin4bass.66054, @kirbykamandi.23363, @EWalsh419, @Mystery_and_wonder, and @BSUBeyond - I’m sorry to hear that you’re experiencing this issue with our app. We will flag this for our technical support team, but in the meantime, please try: (1) checking that your app is up-to-date, (2) clear your cache and cookies, (3) log out and back into the app, and (4) uninstall and reinstall the app.
If you are still experiencing the issue after these troubleshooting steps, please reach out to the team directly for further support: yourdcu.com/submit. Thank you for your patience and understanding!
Hi @rpkroll28.71311, I’m glad to hear that you’re enjoying DCUI ULTRA! I’m sorry to hear that you’re experiencing issues accessing some of our DCUI ULTRA titles - this is not intended. Have you checked that your DCUI ULTRA subscription is still active?
If so, please reach out to our customer support and technical support team here: yourdcu.com/submit. They will be able to access your account details and help you further.