Hey @Lana79! 
You’ve got one more requirement to reach Level 3:
In the last 30 days:
| Value | Requirement | ||
|---|---|---|---|
| Visits | 17% (5 / 30 days) | 33% |
If you’re trying to access the Iceberg Lounge, you can get around the level requirement by talking to the bouncer… but I heard he’s pretty picky about the password. More information here: How To Enter The Iceberg Lounge. 