Heads up, DCUI ULTRA members! Address request emails for your physical copy of The Death of Superman have begun rolling out! Emails are going out on a rolling basis, so keep an eye out–it should be landing in your inbox soon!
Please keep in mind that it may take some time for your comic to arrive at your door, depending on where you are located. DCUI does not have control over shipping speeds, but you should receive tracking information once your book ships!
Important Note: If you have an issue while submitting your address/contact info, we will not be able to take support requests here on the Community Site–you will have to go through the proper support channel at https://support.dcuniverse.com/.
Hey @cindrshot3549! As stated above, if you’re an ULTRA member, you should be receiving an email soon with all the required steps to take. Keep an eye on your inbox!
What if I inadvertently deleted the email? Unless I haven’t gotten it yet. Which might be the case. I cleaned out my email client, hence my nervouse concern.
Not sure on that! You never know what may happen in the future, though.
Welcome back to the community @stefandam.74924! I don’t believe all emails have gone out yet, they have just begun to roll out today. Hopefully you’ll receive yours soon
No worries, they should still be rolling out! Hopefully you’ll receive an email soon. If you never receive an email, you can always contact our customer support team for help.
@RickReason@stefandam.74924 I’m not too sure if the email verification process affects this. I’ll flag it for our team to check out. Meanwhile, if you’re having trouble with the email verification process you can submit a ticket to our support team here just be aware they may be dealing with a high number of tickets right now.