Been trying and following directions to cancel for months but “cancel” button doesn’t exist! HORRIBLE customer service. Anyone have any luck? The help section gives false info.
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I’m sorry, @oirishred.31359 
We’ll eventually be moving this over to the Support & Feedback section where we handle such questions, but in the meantime, have you already reached out to Customer Service, or are you speaking of the Frequently Asked Questions portion of the help section when saying it’s horrible?
Just in case that’s what you meant, and you haven’t sent in a ticket yet, please reach out to Customer Service with your account details, and we’ll help you out directly. The link to do so is here: https://yourdcu.com/help
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