I’m not sure why this topic was closed when others reported the same problem, which is not an issue with the cache or having to uninstall.
Please see my post titled “Next issue issue.”
1 Like
Hi @markmichelledomeier.38595, I’m sorry to hear that you’re experiencing this issue.
Unfortunately, the moderator team does not have access to account details or the technical system, so we are unable to help you further with this. Please reach out to our technical support team here: yourdcu.com/submit.
They will be able to help you as soon as possible. We appreciate your patience and understanding. 
1 Like
This topic was automatically closed 60 minutes after the last reply. New replies are no longer allowed.