all of my downloaded comics have disappeared

Jewell-El · January 23, 2019, 4:34am

WTH? Has this happened to anyone else? I’ve spent a lot of time downloading a lot of Superman books and now they are gone.

Jewell-El · January 23, 2019, 4:41am

If this isn’t fixed I will be canceling my service.

Applejack · January 23, 2019, 6:13am

@Jewell-El, how frustrating! Have you submitted a ticket to the help center? They have the technical tools to better assist you. Please contact them at yourdcu.com/help

Jewell-El · January 23, 2019, 2:05pm

There’s no place to submit a ticket in the app nor am I able to click your link.

Applejack · January 23, 2019, 3:37pm

Please type the above into the URL bar or copy/paste. You can also locate the help center through a hyperlink at the very bottom of any page of the service.