why do some videos play while other don’t?

Am I the only person waiting for this app to get better. I use Apple TV and some videos work while others don’t. WTH?!

I’m sorry to hear you’re experiencing that, @puertopmp.56146 :confused: I’ll be eventually moving this over to the Support & Feedback section, but in the meantime, have you had the chance to reach out to Customer Service? If not, please do so with a ticket so we can better assist you. You can do so here: https://yourdcu.com/help

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