Oh my Clarks & Brucies, welcome welcome! Won’t you pull up a seat? You must have so many questions. Let’s see if we can’t answer them.
Before diving into the forums, please read below. We may already answer your question, or your topic may already have excited fans discussing it that you can jump into! Below, we will cover:
Technical & Billing Support
Frequently Asked Questions
Where To Start
TECHNICAL & BILLING SUPPORT
“I’m having a challenging experience with operating DC Universe! What do?”
We’ll try our best to workshop your queries and empathize with your experience, but the only way to get your issue technical issues with DC Universe addressed is by submitting a ticket here: yourdcu.com/submit, or by finding “Help Center” at the bottom of any page in the DC Universe (Desktop), or Settings>Support>Help (Mobile & more).
FREQUENTLY ASKED QUESTIONS
“Thanks, that’s helpful. This community seems all right, anything I need to know?”
Great question! We have a “Frequently Asked Questions” thread that are a great guide for features in t he forums like bookmarking threads, posting pictures, and how the forums are organized. You can find it here.
“Oh, cool! That’s a lot of information. I think I’ll just go ahead and starting posting broadway-style!”
Hold on a second, friend! We do have a few guidelines we’d like you to keep in mind. Most of them are pretty self-explanatory- Don’t be mean, don’t pretend to be someone you’re not, don’t spam, the usual community stuff. But there are some nuances, and you can check them out here: DC Universe Community Guidelines. They are crafted with the following principles in mind:
Be kind to each other, keep heroism at heart, be mature and constructive in your topics, and above all, have fun!
We also always have friendly moderators standing by to clear anything up if you have questions.
WHERE TO START
“I feel ready! Where’s a good place to jump in?”
We’d love to hear a little more about you! If you have some time, please visit our “Roll Call” thread and let us know all your DC inklings!
We also have a few topics that address common discussion topics, like:
“This is all VERY cool. How can I get even more involved?”
Oh, we like you. For friends like you, we have a whole calendar of live events to participate in, from Watch-Alongs, Book Clubs, Trivia Contests, Fan Creations, and more! You can find the full breakdown here.
“Okay, I think I have everything. Mind listing it out again, just in case I missed something?”
- Technical & Billing Issues
- Frequently Asked Questions
- Community Guidelines
- Introduce Yourself
- Community Events Calendar
Thanks for sticking with us! Without further ado, let’s get to the fun part. Welcome, one and all, to DC UNIVERSE!