Problem with the "lists" feature

Earth-2 Help Center
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Is anyone else having a problem with the lists feature since the app updated last night? First of all, it’s taking about five times longer to actually load the lists than before, but that’s not the real problem. The problem is the page the lists appear on. The lists are in thumbnail form with the initials of the list title next to them, and there does not appear to be any way to sort the lists. They’re evidently in the order that they were created. That may be okay if you only have three or four lists, but if you’ve got a lot of them like I do, it’s an absolute mess and really difficult to tell which is which.

(I’m on Android, FYI, I don’t know if iOS has this problem)

Screenshot_20230718_073054_Infinite
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Yes, something is definitely wrong with the lists. I also keep a lot of lists going at once, adding comics to them and taking them off.

Now when you click on a list to view what’s inside you can no longer see the cover art which is kind of a pain.
The list also used to show the release date of a certain comic, which was helpful. It no longer does that
But the bigger pain is that you can no longer remove items from a particular list. That’s very frustrating as I use the lists to work my way through titles.

This happened a while ago during a past update and thankfully they were able to get it figured out.

I plan on sending in a ticket about it today

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Hi @BlakeMPetit and @sholmes020103. I am so sorry to hear that you are both experiencing this issue. We will have this looked into. In the meantime, please send a ticket to our Technical Support team here, https://support.dcuniverse.com/hc/en-us/requests/new?_ga=2.221134939.2128470852.1689611372-1795589151.1687268473, so that they can assist with troubleshooting and finding a fix.

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I came on here to see if anyone else was having this issue. Glad to see its not just me.

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Any timeline on this getting fixed?

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Welcome back to the community! Unfortunately, I’m unable to provide any timelines as only the support team has that knowledge. If you’d like to reach out them here (https://support.dcuniverse.com/hc/en-us/requests/new) to ask, that would be best :slight_smile: