Sorry to hear about your issues. I think you should reach out to our support team purely to confirm that your resubscription to DCU Infinite was actually received. It’s concerning that you’re still receiving reminders for it and I don’t want you to miss out due to no fault of your own!
Thanks @Alec.Holland they got back to me already (1030 at night! How’s that for customer service!). Looks like I’m all signed up and everything is working good. I’m just not that technologically advanced.
I received a DCU app update on my iPhone with iOS 14 overnight. Great Scott, the DCU Community wouldn’t work!!! Fortunately I noticed that Community was trying to run in my default browser Safari.
I changed my default browser to Firefox and it works! I’m BACK BABY!
And, OMG OMG OMG I can search within a topic again! Hell Yeah!!!
I am having a major issue on iPhone 12 Pro Max with this update. As described in the original post here, clicking on community takes me to Safari. When I try to do anything in the Community in Safari, it asks for a login. When I log in, it takes me back to the DCU app… where I click on Community again, which takes me to Safari, where it asks me to log in, which takes me back to the DCU app… rinse repeat. I can’t post or do anything from my phone on the Community.
Hi @moro! I’m sorry to hear you’re having difficulties with the new update. Can you try changing your default browser to Firefox like mylehigh2000.28963 did and see if that helps?
@moro & friends, heya! Just had a wee back/forth with the developers on this, and the issue is working towards resolution. Unfortunately with the holidays upon us, we have limited support and may not see a permanent solution until the first week or two of January.
In the meantime, the above workarounds (default browser to Firefox - thanks, @mylehigh2000.28963! - or opening Community straight from a browser rather than going through app) will be the best way to alleviate heartburn
Please pardon our dust, and know this is all for a greater experience long-term! :flexmentallo_dp:
Thanks @Applejack. Whatever buttons you guys pushed in the background, things seem to be… working now. If all fails, I’m finding that going straight to community.dcuniverseinfinite.com in the browser works. Sorry for the complaints. Merry Christmas