Thanks, RF! In the future, I will be moving comments like this to the Help Center, where they can be more thoughtfully compiled by moderators. In your case, I might start a topic devoted to your specific device, kind of like we have for the Android. That way you can have ongoing conversations with the moderators in more “real time” to help troubleshoot, rather than waiting once a week to get action taken.
If you’d like, I can move this comment over now?