"My DC" page very slow to load

The “My DC” page takes several minutes to load. This is occurring on an iPad Pro 1st Generation. I reformatted the ipad and am still having issues. Other apps are performing fine. I also had this issue on an iPhone SE (second generation) and am now having the problem on my new iPhone 13.

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Hey @BSUBeyond, welcome back to the community! :wave: I’m sorry to hear you’re experiencing issues with the “My DC” page.

Unfortunately, community moderators do not have access to account details or the technical system to help you further with this. Please reach out to our Technical Support team at:

They’ll be able to get you sorted out as soon as possible! :orange_heart:

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