Was it only last night or is it still doing it?
I just checked and it is still happening.
My computer is otherwise working just fine.
I emailed the help desk about an hour ago but they haven’t responded yet
I have had this issue for several months now. I’ve complained in these forums and contacted the help desk. No help. Hopefully you have better luck. If so, I would love to hear any options for taking care of this. My dive back in list is getting unwieldy and it makes me hesitate to pull up the app some day.
TBH, the diveback in list doesn’t bother me. I have noticed sometimes that if I open a comic from the dive back in list and go past the last page, it disappears from the list not always and I think only when it is the end of a series (or most recent issue). It might be worth trying until they fix the issue.
I don’t have that many that I read at one time, I typically go through one storyline. I figured if they are aware, there’s no point in contacting the help desk until they get it fixed though. Hopefully they get it under control soon and you don’t have as much problem with your dive back in…
This is great, please provide support with whatever information they may need regarding your device so they can learn more about the issue. I would suggest you tell our support about this particular issue as well @idle453.87595. Things are working fine on my end so it may have to do with what browser or even OS you’re using.
danger street #7 is locked. I’m absolutely an ultra member and the next issue works
Hi @AlmightyBob, welcome back to the community! I’m sorry to hear that you’re experiencing this issue - do you mind sharing what type of device (and browser if applicable) you are using when accessing Danger Street #7? I’m not able to replicate this on my end, unfortunately.
In the meantime, please also submit a ticket to our technical support team: https://support.dcuniverse.com/hc/en-us/requests/new . They’ll be able to check your account details and help you as soon as possible.
Thank you for your patience and understanding.
using the app on a samsung galaxy tab 6 lite
Thanks for the info! Please also share this with the support team
Danger Street #7 is also working for me, so I would suggest trying again tonight to see if it’s working, just in case.
weird it’s working now, must have been a weird glitch
Too many at once?
Ah, good to know! Sometimes these things happen, just glad you can continue reading now
I just noticed something odd – it looks like on the series Batman & The Joker: The Deadly Duo, issue number 6 is still displayed as being Ultra tier only when it should be available regularly now, especially since 7 is.
Hi @Jay_Kay, thanks for the report on this - we’ll take a look into it!
In the meantime, happy birthday! I hope you have an amazing day!
I don’t know if this is across the board for those who were experiencing the problem of “read” books remaining in the “dive back in” list, but this weekend, I was pleasantly surprised to find that books I had read were now disappearing from that list. Which makes me happy and, now, willing to start reading some other series.
Thanks to whoever fixed this problem.