Please be sure that your questions aren’t already addressed in our handy-dandy reference pages here:
"I did not receive a confirmation on my posters or pins, when can I expect the prize?"
We ask that members allow 6-8 weeks for shipping on their items due to COVID-related delays. We are currently working on getting confirmations out to all members who have redeemed their codes, so please stay tuned!
"Can I stack my discount codes for the shop?"
You may only use one discount code per order.
"How often are new rewards dropped?"
New Rewards are updated on a semi-regular basis. Keep your eyes peeled on the notification bell in the Rewards section!
"Why do some many folks have thousands of tokens in the leaderboard?"
The leaderboard is a reflection of the total amount of tokens earned over time. For some people, they have received refunds due to an error of accidental redemptions or damaged product. For this reason, it appears they have a lot more tokens, but their actual balance is closer to the high average.
"Will any Rewards prizes that were in the inventory previously be available in the future?"
At this time the majority of Rewards are sold out. But we are looking into production of a few items, so please stay tuned!
Have general questions about how the rewards program works? Ask away in the comments below!