Can't change membership type

[mojaka]

I saw the same issue earlier today but I saw the answer in the community Ultra FAQ.

DCUI ULTRA Tier: Community FAQ

DC Universe Infinite ULTRA Tier launches October 10! [image] The official launch of DC Universe Infinite ULTRA Tier is upon us, and the team here at DC Comics is thrilled to bring the ultimate DC fan’s membership to all of you! We understand there are a lot of questions from the community members, so this thread will act as a living FAQ so everyone can get all the information needed about ULTRA Tier. This FAQ will be updated throughout the week as more questions and information come in, so k…

Since you subscribed through the Google app store you have to upgrade through the DC Universe Infinite Android app.

The upgrade options will not be presented through the web or through the Google Play app. I didn’t see upgrade options anywhere until I updated my DCUI Android app.
Then I went to the Settings inside the app and the upgrade options were there.

DCUI ULTRA Tier: Community FAQ

If you subscribe via Google Play or the App Store, you have to manage your subscription from within the DCUI app on your mobile device instead of through the website. Let me know if you need more assistance!