App treating reads as downloads

The app is treating every book I read as a download which is using several gigs of memory on my device. I’ve tried to delete the downloads, but nothing happens. Is there a way to fix this, and to stop the app from downloading every book I read in the future?

Hi @zooarch1980.75151 - Have you tried uninstalling and reinstalling the app on your device? I would try that first, just to make sure you have the newest, most up to date version.

If that doesn’t help, can you please send a ticket into Customer Support regarding this? I would include all of your device information and screenshots too if you’re able to. You can contact them here

This topic was automatically closed 60 minutes after the last reply. New replies are no longer allowed.