When logging in, I get the “Uh-Oh” screen for my home page. Does not load so I cant view the new releases. I can only access the search function or the My DC" Tab. Anyone…
Hi @Inmate_0801 , I am very sorry to hear you are having some technical issues. Unfortunately, the Alpha Lantern moderation team does not have the tools to offer technical assistance. Please reach out to our Help Center, and they’ll get back to you ASAP!
https://yourdcu.com/submit
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I’m having a similar problem. I get just a blank white screen on my home page. Everything else seems to work.
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Hi @KNIGHTFALL497 I am really sorry to hear that you are experiencing a similar issue. Please reach out to our Help Center, and they will be able to assist you with that.
https://yourdcu.com/submit
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HELP Center is unhelpful. They just give the standard “clear Cache” or " uninstall/reinstall"
As I explained to them, i already did these before creating a ticket.
Its unfortunate, because I cant view the new releases, and the app search function is still unable to search by “ultra”.
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I am also getting a blank white home screen on my IOS. Not complaining, just pointing out it ma be more widespread that just a couple of users.
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Same problem here. Cleared cache, restarted, reloaded and nothing worked
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Yes, same problem - been happening for me on multiple devices since yesterday.
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I have the exact same issue. Please fix
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Same deal here on Android
This is happening for me on both the Android and the web version of DC Universe Infinite. Hope this can be fixed soon.
I am very sorry that everyone is having these issues. I have reached out to the right team and we will have an update as soon as possible.
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Hi everyone. I just received word that it should be working now.
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Seems fixed!! Thanks!
Perfect! I am glad it was fixed quickly. Thanks for updating me.
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