Whenever I use my DCUI app on iOS and tap “my DC” it goes to the page, but freezes. I’ve tried to reopen the app as well as delete it and re-downloading it. When I do the latter the app works for a day or so but then reverts to the same issues.
I’m sorry to hear you’re experiencing this issue with our “Dive Back In” feature. This is a known issue that our team is currently working on, however, we unfortunately do not have a current ETA to share with you.
If you notice any other issues, please reach out to our Technical Support Team at:
yourdcu.com/submit. Community moderators do not have access to account details or the technical system.
They’ll be able to help you out as soon as possible. In the meantime, don’t hesitate to let us know if you have any further concerns or questions. Thank you for your understanding and patience!