UPDATE: If you are still experiencing issues, please try:
1. Updating your app through your device’s respective stores OR
2. Uninstalling and reinstalling your app. PLEASE NOTE: This solution may result in a loss of your downloads. Thank you!
Hi everyone,
A small update to let you know that the team has released a patch to solve for the Android and Kindle issue.
By completing the above steps, you should also see a solve for the Rewards tokens not triggering when you read a comic book.
To receive a refund of your lost tokens, reach out to our Customer Support team and they will reimburse you.
I updated the app, and after I launched the new app, it said to update the app again. Is this the problem on Android? I also tried uninstalling and reinstalling and received the same message.
Hi @77costeve.7306 - was all of this tried in the last hour? If it was earlier this morning, try uninstalling and reinstalling one more time, and let us know what you see. Thanks!
@applejack, the Kindle Fire app is having issues as well, showing Alfred every 3 or 4 pages while reading comics. Are they working on a fix for it also?
Force closing the app means exiting out of the app by “swiping” it away, or by clicking “Clear All”. The developers do recommend uninstalling/reinstalling the app to solve the issue, but hopefully these efforts help
Looks like the patch did work on the Kindle tablet. I read a whole comic and not one appearance by the butler guy. Which was weird because Batman was in it.